ATTENTION! This webpage is hosted on EthicsPoint's secure servers and is not part of the Coach, Inc. website or intranet.

Frequently Asked Questions

What is EthicsPoint?

EthicsPoint is a comprehensive and confidential reporting tool to assist management and employees to work together to address fraud, abuse, and other misconduct in the workplace, all while cultivating a positive work environment.

May I report using either the Internet or the telephone?

Yes. With EthicsPoint, you have the ability to file a confidential, anonymous report via either the telephone or the Internet. Special restrictions apply to anonymous reporting originating in the European Union.

More Frequently Asked Questions


Employee Assistance Program (US): 800-448-4358

To report counterfeit product, please call:
Counterfeit Hotline (US): 877-7TURNLOCK (877-788-7656)

To report an issue with a Coach product or customer service, please contact our Customer Service Team at 1-800-444-3611 (Monday-Friday, 8 a.m. - 8 p.m. ET) or send e-mail to Customer Service at

File a Report

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.