Report a Concern

Are you a customer? Click here

Report Online

For mobile-friendly site click here

Search by Store or DC #

Report by Phone

From an outside line dial the direct access number for your location:

United States / Canada………1-833-777-7587

China……………………………...4001201892

After you complete your report you will be assigned a unique code called a "Report Key." Write down your Report Key and password and keep them in a safe place. After 5 business days, use your Report Key and password to check your report for feedback or questions.