Home Our Commitment Global Code and Policies FAQ's
To report by phone, using a local toll-free number, click "Report a Concern" and select your country.

Welcome to the
Bloom Energy

Helpline

Use your Report Key and Password to follow up on a previously submitted report or question.

What should I do if I lose my Report Key or forgot the Password I created?

If you lose your Report Key or Password, you will need to file a new report or inquiry. State that your new report or inquiry relates to one you previously filed.

This is the Bloom Energy Helpline. Please contact customercare@bloomenergy.com for Bloom Energy Server matters.