As our Code says, if you ever see something that could be unsafe, unethical or harmful, please speak up. I promise your concern will be taken very seriously, and bp will not tolerate retaliation of any kind.
Murray Auchincloss, CEOOpenTalk is bp's global helpline. It is a confidential channel through which you can ask questions and raise concerns about ethics, compliance or bp’s Code of Conduct.
See our customer service page for information on how to provide feedback on our retail locations.
OpenTalk is administered by an independent company (NAVEX), is available 24 hours a day, seven days a week, and can accommodate calls in more than 75 languages. You can contact OpenTalk anonymously from most locations.
bp encourages speaking up to the channel you are most comfortable, such as your line manager, another member of management, a relevant supporting function such as legal or HR, or any member of Ethics and Compliance.
Once you submit a question or concern via phone or web, you will receive a report key and password which can be used to follow up on your submission. Then, an electronic summary is sent to an OpenTalk Case Manager in bp’s Ethics and Compliance team for review and to determine further action.
BP does not tolerate retaliation. We consider acts of retaliation to be misconduct. Our commitment to such is stated in the first part of our Code. We seek to provide a safe, healthy and productive workplace for our employees and our business partners who assist us in our business operations. Every report of retaliation is taken seriously.
bp uses NAVEX's EthicsPoint case management application to support the administration of OpenTalk. EthicsPoint is hosted on NAVEX's secure servers and is not part of bp’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices.