OpenTalk

Nothing is more important to BP than making sure we do what is right - and nothing puts us at risk more than failure to do so.

Bob Dudley, Group Chief Executive
Report a concern Speak up regarding actions or behaviors you believe are inconsistent with our Code. Ask a question Get answers to your questions regarding our Code. Follow up Check the status of an existing question or concern. Call us Speak directly to a communication specialist regarding your question or concern.

6 things you need to know about OpenTalk

What is OpenTalk?

OpenTalk is BP's global helpline. It is a confidential channel through which you can ask questions and raise concerns about ethics, compliance or BP’s Code of Conduct.

See our customer service page for information on how to provide feedback on our retail locations.

Who administers OpenTalk?

OpenTalk is administered by an independent company (NAVEX Global), is available 24 hours a day, seven days a week, and can accommodate calls in more than 75 languages. You can contact OpenTalk anonymously from most locations.

Who else can I speak to?

BP encourages speaking up to the channel you are most comfortable, such as your line manager, another member of management, a relevant supporting function such as legal or HR, or any member of Ethics and Compliance.

What happens after I contact OpenTalk?

Once you submit a question or concern via phone or web, you will receive a report key and password which can be used to follow up on your submission. Then, an electronic summary is sent to an OpenTalk Case Manager in BP’s Ethics and Compliance team for review and to determine further action.

What is BP's stance on retaliation?

BP does not tolerate retaliation. We consider acts of retaliation to be misconduct. Our commitment to such is stated in the first part of our Code. We seek to provide a safe, healthy and productive workplace for our employees and our business partners who assist us in our business operations. Every report of retaliation is thoroughly investigated.

Are reports to OpenTalk secure and confidential?

BP uses NAVEX Global's EthicsPoint case management application to support the administration of OpenTalk. EthicsPoint is hosted on Navex Global's secure servers and is not part of BP’s website or Intranet. Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices.