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FAQs

What should I do if the telephone number is not working?

If the telephone number listed above is not functioning, make your report online through this website. Indicate in the report that the telephone number did not work.


What should I do if the country I am in is not listed above?

If there is no service for your location, make your report online through this website. Indicate in the report that dialing instructions for the country you are located in were not available.

Please note certain restrictions might apply on mobile networks, if you are unable to connect please dial out from a fixed-line or alternatively we encourage you to report online where possible