Customer service

Our Code
Our responsibility
Read our Code of Conduct

Provide feedback about our retail locations

OpenTalk is BP’s helpline for answering questions and responding to concerns related to Ethics and Compliance and BP’s Code of Conduct. Your feedback as a customer is very important to us. To provide feedback about our retail locations, please use the following contact information:

US fuel stations and credit card questions

For comments or complaints about our US fuel stations and credit card questions
please call 1-800-333-3991 or
email BP Consumer Relations

UK service stations and retail outlets

For comments or complaints about our service stations and retail outlets in the UK please contact us via this email address: careline@bp.com

Other countries

For comments or complaints about customer service at our service stations and retail outlets in other countries, you may file a report through OpenTalk and we will respond with appropriate customer service contact information.