If you have a concern or doubts about how to do the right thing, Speak up! You may choose to do so through BIC Speak Up line, or alternatively, you may share your concern with your manager, HR or a member of the Legal & Compliance team.
BIC’s Code of Conduct reflects its values and commitment to a strong ethical culture in the way it conducts its business.
What is BIC Speak Up line ?
BIC is committed to creating an environment of trust that fosters open communication and encourages employees and BIC stakeholders to report all known or suspected violations of BIC’s Code of Conduct, Group policies and applicable laws. BIC Speak Up line allows you to submit reports through web-submission or telephone, in multiple languages. You may even choose to remain anonymous.
This Speak Up line is not intended for customer service enquiries or concerns related to product quality and safety concerns.
What happens after you report a concern through the Speak Up line?
Your report will be reviewed by authorized BIC Corporate Compliance team members, who will determine further actions, including referral for investigation. Investigations are impartial, fact-based and conducted in strict confidentiality. Reports made in good faith will be kept confidential, in compliance with applicable laws and good business practices.
Commitment to non-retaliation
BIC does not tolerate any form of retaliation directed against anyone who raises concern in good faith or assists in the context of an investigation. Any act or threat of retaliation reported will be treated as a serious Code of Conduct violation, and will be remediated.
BIC Privacy Notice
Read BIC Privacy Notice here.
This notice explains what personal data is processed, for which purposes, how long the personal data is held for, how to access personal data and where to go for further information. This notice is always subject to applicable local law.
See the FAQs for more information.
To Report a Concern
Online
- Select the country in which you are located.
Online
By Phone*
To Follow-up on an Existing Report
After you complete your report, you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-7 business days, click here, using your report key and password to check your report for feedback or questions.
NAVEX is NOT an Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
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