EthicsPoint is an independent company that provides secure, confidential telephone and web-based systems for use by those who wish to report a concern regarding business conduct. Sensata Technologies is one of many companies that contracts with EthicsPoint for this service in the belief that potential individuals will be more comfortable reporting a concern if they know they will be reporting to a professional, third-party. In addition to providing service 24 hours a day, EthicsPoint offers translation services that allow telephone and web reports to be available in various languages.
Due to the high level of security that is maintained for these reports, if you lose your report key or password, you will need to fill out a new report. When filing the new report you should mention that it is related to a report you previously filed.
You may phone the Hotline or access through the internet. The Hotline is hosted by a third party, EthicsPoint, and uses its confidential call center or secure internet site to receive your questions and reports. You may use the Hotline to ask a question, to file a report or follow up on a prior report. Whether you call or log on, you will be given instructions on how to complete your task. When filing a report, you will be asked to provide as much detailed information as possible. You may also attach a document(s). Your report will be logged and routed to the Sensata Ethics team for follow up.
When you have a concern or observe behavior that you believe violates Company policy, the Code of Business Conduct or the law, you are expected to report it. You should bring any concern forward to your manager, your manager’s manager, Human Resources or legal department. If you are uncomfortable reporting your concern, if you do not know whom to contact, if you believe your concern has not been satisfactorily addressed or if you wish to remain anonymous, please proceed with the filing of a report through EthicsPoint.
Concerns about an immediate threat of physical harm or damage to property should not be reported to EthicsPoint. If you require emergency assistance, please contact your local emergency services or Sensata Global Security desk: 1-(508) 236-1000.
It is usually easier to conduct a more complete investigation if you identify yourself and those involved because it allows the Sensata Technologies investigator to directly follow-up with you and others. If you choose to identify yourself in reporting your concern, Sensata Technologies will make every reasonable effort to hold your name in confidence during the investigation.
You may report your concern anonymously by using the Ethics Hotline – online or by phone, which are operated by EthicsPoint. If you choose to file your report anonymously, you will be provided with a report key and asked to create a password. You will need to retain the report key and password to the report you previously submitted. When following up on your report, you can add additional information if necessary or inquire about status. This also allows Sensata Technologies to ask follow-up questions, while protecting your anonymity. Keep in mind that follow up is important for anonymous reports since we have no other means to communicate with you.
EthicsPoint does not trace phone calls or use Caller Identification. In addition, EthicsPoint does not generate or maintain internal connection logs containing Internet Protocol (IP) addresses, so no information linking your computer to EthicsPoint would be available if you choose to make a report online. Reports from your computer would come through a secure Internet portal which does not trace or show user screen names.
At the end of your telephone call or web-based report, EthicsPoint will provide you with a report key and ask you to create a password. You will be asked to telephone the Sensata Technologies Ethics Hotline, operated by EthicsPoint, or visit the Ethics Hotline website periodically after you make your initial report. At that time, you can learn whether any additional information is needed from you to address your concern.
Sensata Technologies strictly prohibits retaliatory acts – such as demotion, harassment or other negative acts – against any person for reporting concerns or suspected violations in good faith. Reporting in “good faith” means providing all of the information you have and that you believe to be truthful. If you believe you have faced retaliation of any kind, please report it so that Sensata Technologies can investigate.
EthicsPoint notifies the Sensata Technologies Ethics team when a report is received. A determination is made whether an investigation is necessary and if sufficient information has been provided. If needed, a request for additional information from the reporter will be made. Once the report is filed , Sensata reviews the details and involves the appropriate team (i.e., HR, Legal, IT, Finance, Security) to conduct the investigation. The concern is investigated promptly and confidentially.
Reports are entered directly on the EthicsPoint secure server to prevent any possible breach in security. EthicsPoint makes these reports available to the Sensata Technologies Ethics team to review and oversee the investigation process.