CEO Message

TO ALL TEAM MEMBERS:

Each day, Grainger’s 24,000 team members around the globe work hard to fulfill our purpose, We Keep The World Working®. We do this by embracing the Grainger Edge and living our principles in interactions with our customers, communities and each other. This ensures we get the best out of our diverse team and operate with the highest ethics and integrity in all we do. While we may have different jobs, we expect team members to do the right thing in all situations. When we do this, we create value for our customers, gain share versus competitors, achieve our financial goals and make a positive impact on our communities. In fact, doing the right thing ensures that our success is sustainable. Our commitment to doing our jobs with integrity is unwavering.

Our Business Conduct Guidelines help guide us in understanding what is the right thing to do. Every year, we each pledge to read, understand and stay true to the Guidelines – it’s one of the most important things we can do to strengthen our culture and our company. While no guideline can cover every situation we face, we are charged with making sound, principled decisions, and we’re expected to seek out support when we need help.

Thank you for committing to our Guidelines and for upholding the high standards that have shaped our company for 95 years and counting.

D.G. Macpherson

Chairman of the Board and Chief Executive Officer