If you have ethics questions or concerns, including a violation of our Code, policies, or laws and regulations, you can speak with your manager, Human Resources, Audit and Advisory Services, Legal, or Global Compliance and Ethics at ethics@rccl.com. You can also contact the AWARE Hotline by telephone or Internet.

For other questions or concerns, please refer to the designated contacts below.

Employee Relations Personnel management, performance appraisal, perception of favoritism, or any other employee relations matter Human Resources Manager or Business Partner
Medical Medical care, treatment or appointment issues crewmedical@rccl.com
Scheduling Crew ship contracts, assignments, transfers, visa documentation, and other job-related inquiries Login to your RCL crew travel app and utilize the “Contact Scheduler” option
Travel Emergency Issues, delays, cancellations, or other concerns related to travel crewassist@rccl.com
Appeals Dismissal or termination shipappeals@rccl.com
Re-Employment Rehire eligibility and status rehirerequest@rccl.com