If you have ethics questions or concerns, including a violation of our Code, policies, or laws and regulations, you can speak with your manager, Human Resources, Audit and Advisory Services, Legal, or Global Compliance and Ethics at ethics@rccl.com. You can also contact the AWARE Hotline by telephone or Internet.
For other questions or concerns, please refer to the designated contacts below.
| Employee Relations | Personnel management, performance appraisal, perception of favoritism, or any other employee relations matter | Human Resources Manager or Business Partner | |
| Medical | Medical care, treatment or appointment issues | crewmedical@rccl.com | |
| Scheduling | Crew ship contracts, assignments, transfers, visa documentation, and other job-related inquiries | Login to your RCL crew travel app and utilize the “Contact Scheduler” option | |
| Travel Emergency | Issues, delays, cancellations, or other concerns related to travel | crewassist@rccl.com | |
| Appeals | Dismissal or termination | shipappeals@rccl.com | |
| Re-Employment | Rehire eligibility and status | rehirerequest@rccl.com |