* Teamworks internal website access required to access contacts listed below.
For additional resources to help you navigate workplace concerns, please see below or contact your manager, next level manager, Human Resources, or the Ethics Office.
Frequently Accessed Resources
| Topic | Description | Contact |
|---|---|---|
| Employee Relations Solutions | People management/workplace disputes/HR policies 🛈Examples: Performance issues, corrective action reviews, workplace disputes, manager consultations with ER, attendance and punctuality issues, time away questions, behavioral issues, policy interpretation, or initiation of the Wells Fargo Dispute Resolution process. | Employee Relations Solutions |
| Ethics Office | Ethics policy inquiries, reporting process questions and feedback, assistance applying the Code of Conduct, allegation status inquiries | Ethics Office |
| International Dialing | Guidance on contacting the EthicsLine for employees outside of the United States. | Teamworks - EthicsLine for employees outside of the U.S. |
| Preclearance | Guidance for activities requiring preclearance, how to preclear activities, and the Global Preclearance System (GPS) | Teamworks ─ What is pre-clearance? |
Additional Resources
| Topic | Description | Contact |
|---|---|---|
| Benefits | Benefits, pay, taxes, leaves of absence, retirement | Team Member Care |
| Care | Confidential emotional support 🛈Examples: Personal wellness, finances, stress, military resources, child care, etc. | Employee Assistance Consulting (EAC) |
| Corporate Philanthropy | Corporate philanthropy and volunteerism | Community Relations |
| COVID-19 | COVID-19 updates and guidance | COVID-19 Resource Center |
| Customer Concerns | Customer complaints | Employees: Enterprise
Complaints Management Customers: Call 1-844-931-2273 |
| Elder and Dependent Adults | Financial abuse of elders or dependent adults | Elder and Dependent Adult Financial Abuse |
| Facilities | Wells Fargo facilities/property issue | Corporate Properties Group (CPG) |
| Financial Crime | Potential financial crime by a customer 🛈 Examples: Money laundering, terrorist financing, suspected fraud or illegal activities (includes human rights violation e.g. modern slavery) | Financial Crimes Investigations |
| Government/Public Officials | Guidance on engaging with government entities, lobbyist registrations, and reporting | Teamworks ─ Procurement lobbying/Disclosures/Certifications |
| Media Requests | Contacts or requests from media | Corporate Communications |
| Security | Security incident (workplace violence or threat) or to report the loss or unauthorized use or disclosure of confidential information | Security Response Center (SRC) |
| Social Media | Social media posts involving malicious, threatening, libelous, detrimental. or defamatory posts involving Wells Fargo | Corporate Communications |