Frequently Asked Questions
Reporting Security & Confidentiality
About the SpeakUp Line
What is the DXC SpeakUp Line?
The DXC SpeakUp Line is a comprehensive and confidential reporting tool hosted on the EthicsPoint secure server by our independent, third-party vendor NAVEX. The tool provides DXC employees, officers, directors, contractors and others with a channel to:
- Speak up – anonymously if preferred (and allowed by local law) – with questions or concerns about ethics and compliance matters, including, but not limited to, known or potential fraud or abuse or other misconduct that may violate DXC’s Code of Conduct (“Code”) or the law.
- Seek guidance on ethical dilemmas and on the application of DXC’s values to business and workplace situations.
Why does DXC have a SpeakUp Line?
DXC delivers excellence for customers and colleagues. We can do this successfully only through a commitment to operating with integrity, in accordance with our values. We make good on this commitment by speaking up whenever we have a question about how to do the right thing or a concern about misconduct we have witnessed or suspect.
We try to foster a positive, open and supportive culture that encourages our employees and representatives to speak up, comfortable in the knowledge that DXC does not tolerate retaliation against those who come forward. Ideally, individuals will feel comfortable speaking directly with their manager, DXC Integrity or Human Resources. We understand that there may be times when individuals prefer to use another channel, perhaps anonymously. This is why we have the SpeakUp Line.
Reporting – General
How may I report?
With the SpeakUp Line, you have the ability to ask a question or report a concern via the web portal, phone or mobile app, whichever you prefer.
What type of concerns should I report?
The SpeakUp Line is designed for individuals to report any known or potential violation of our Code of Conduct, company policies or procedures, or any other concern you may have. You do not need to be absolutely sure there has been a violation. Rather, we encourage reporting even potential violations so that we can look into the concern and try to address issues before they escalate. The only requirement is that you act in good faith. This does not mean you have to have full knowledge of the facts and be right about what you are reporting; it simply means you must have an honest belief and are acting in the best interests of DXC. Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.
Why should I submit a report?
We all have the right to work in a positive environment, free from fear. With that right comes the responsibility of acting in an ethical manner and advocating for ourselves, our peers and DXC. By speaking up when something is unclear or doesn’t feel right, we are making a decision to reinforce the culture to which we aspire. Even more important, whether conspicuously or not, we are making the choice to be an ethical leader and role model.
Reporting Security & Confidentiality
Will my report be kept confidential?
Reports are entered directly on the EthicsPoint secure server. The reports are available only to specific individuals within DXC who are trained in proper evaluation of the facts and circumstances, while protecting the confidentiality of those involved to the greatest extent possible.
Will I have to give my name?
No, you do not have to provide your name to the SpeakUp Line and can remain anonymous. However, identifying yourself is likely to assist in a more timely, proactive and efficient approach to addressing the concern you bring forward. If you choose to remain anonymous, it makes it harder to follow up to obtain additional information or provide case updates.
Tips & Best Practices
I am aware of some individuals acting unethically, but it doesn't affect me. Why should I bother reporting it?
DXC promotes ethical behavior. All unethical conduct, at any level, ultimately hurts our company and all employees, including you. So, if you know of any actual or potential incidents of misconduct or ethical violations, consider it your duty to advocate for yourself, your coworkers, and DXC and report it.
How do I submit a report?
Reporting takes place in 3 simple steps:
- Access the SpeakUp Line by phone, web portal or mobile app
- Make a report
- Follow-up on your report
| PHONE | WEB PORTAL/MOBILE APP | |
| Step 1: Access the SpeakUp Line | Call the country specific phone number found at www.speakupdxc.com. SpeakUp Line specialist will assist you in submitting your report. |
Go to www.speakupdxc.com or use the following QR Code
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| Step 2: Make a Report | Following the specialist's instructions, please make a report providing information that is as complete and thorough as possible.
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Following the on-screen instructions, please make a report, providing information that is as complete and thorough as possible.
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| Step 3: Follow Up | If you make an anonymous report, you may be asked for additional information. Please call the SpeakUp Line within 2-3 business days. Tell them that you want to “Follow Up” on your report. Provide your Report Key and password. The SpeakUp Line specialist will tell you if any questions have been entered for you to answer. If so, please respond to the questions as thoroughly as possible. The specialist may also help you add information to your report. | If you make an anonymous report, you may be asked for additional information. Please login to the SpeakUp Line web portal within 2-3 business days using your Report Key and password to access your report. You will then be able to see any questions or requests for information. You can respond to those directly in the system and remain anonymous. You can also add additional information via this method at any time. |
Will I be able to review my report?
Regardless of the method initially used to submit your report, you may call the phone number or return to the web portal to review the information you submitted at any time after your report is filed. If using the phone, provide the SpeakUp Line specialist with your unique Report Key and password. If using the web portal or mobile app, use your unique Report Key and password to login.
Will I be able to update my report?
As long as your case remains open, you may answer questions and add information by using either the phone or the web portal regardless of the method initially used to submit your report.
What if I lose my Report Key or password?
To ensure that security and confidentiality is maintained, if you lose your Report Key or password, you will need to file a new report. Mention in the new report that it is related to a report or question you previously submitted.