Welcome to the Diageo SpeakUp website

"We are custodians of Diageo’s reputation, culture and some of the most iconic brands in the world, and we all have a responsibility to keep our business strong by demonstrating the highest standards of integrity in our behaviour. You can expect a culture of trust where you are supported, given the freedom to be the best you can be, and able to raise a concern without fear of reprisal."

Ivan Menezes, Chief Executive

Report a concern
online
Securely share actions or behaviours you believe are inconsistent with our Code
Report a concern by
phone
Speak directly to an independent specialist regarding your concern
Follow up Check the status of an existing concern

Six things you need to know about SpeakUp

What is SpeakUp?

SpeakUp is a confidential service you can use to raise concerns about things relating to Diageo that aren’t or don’t seem right (including a possible breach of Diageo’s Code of Business Conduct, policies, standards or the law), such as the risk of harm to Diageo people, customers, the public or the environment. You don’t have to be a Diageo employee to report an issue which relates to the company.

Who operates SpeakUp?

SpeakUp is administered by an independent company (NAVEX Global). The service is available 24 hours a day, seven days a week, and can accommodate calls in more than 75 languages. Please be aware that for less widely spoken languages, there may be a delay whilst you wait for an interpreter, or they may have to call you back.

Who else can I speak to?

Diageo encourages speaking up about any potential breach of our Code of Business Conduct, policies, standards, or the law, using the channel you are most comfortable with. This could be your manager, your manager’s superior, a member of the global or local compliance team, or someone in Diageo’s Legal or HR teams.

Do I have to give my name when I speak up?

We hope that you feel able to tell us who you are. However, if not, in countries where it is legally permitted, you may remain anonymous. However, it is generally difficult to investigate a report and act on the information you provide where your identity remains unknown. Therefore providing your contact information can help an investigation.

In countries where there are restrictions on reporting anonymously, this will be made clear when you call SpeakUp, or begin your online report.

Will my report remain confidential?

Any report you make will be kept confidential to the fullest extent possible consistent with law and good business practices. Diageo uses NAVEX Global’s EthicsPoint case management application to support the administration of SpeakUp. EthicsPoint is hosted on NAVEX Global’s secure servers and is not part of Diageo’s website or intranet. NAVEX Global do not trace phone calls or use functionality such as caller identification, nor do they log your IP address if you report online.

What happens after I make a report?

Once you submit your concern via phone or web, you will receive a report key and password which can be used to follow up on your submission. You can use this to track the progress of your issue, add further information, and answer any questions the investigator may have. If you lose your unique reference number or password, you will have to file a new report, and state it is related to your previous report.

Your report is sent to a small team comprised of the Global Risk & Compliance Director and two members of that team, and the Global Corporate Security Director, and one member of that team, who will review and determine further action.

Get more information on SpeakUp and the SpeakUp process

SpeakUp is not an emergency service. If you are worried about any immediate threat please speak to your emergency services.