Follow up

Follow up on a submitted question or concern with the report key and your password.

It is important to follow up on questions or concerns submitted to the Western Union Business Integrity Helpline. This allows you to retrieve any questions, answers, and status updates posted to you by Western Union. To follow up on an existing question or concern, please enter the report key provided to you and password you created when you initially submitted your question or concern.

  • Report key:
  • Password:

  • EthicsPoint

    Western Union Business Integrity Helpline is administered by NAVEX’s EthicsPoint Case Management System. You are now entering details into EthicsPoint.

What should I do if I lose my report key or forget the password I created?

Because of the high level of security that is maintained for these reports, if you lose your report key or password, you will need to file a new report. Mention in the new report that it is related to a report you previously filed.