ASK YOURSELF
WHAT IF I HAVE ETHICS QUESTIONS OR CONCERNS?
For questions or concerns about laws and regulations or the Company’s Code or policies, you can speak with the Global Ethics & Compliance team members. You can also contact the hotline by telephone, Internet or mobile applications
For questions or concerns related to the below, please contact your Human Resources Manager or Business Partner.
- Employee Relations: Personnel management, performance appraisal, perception of favoritism, or any other relations matter.
- Medical: care, treatment or appointment issues.
- Scheduling: Crew contracts, assignments, transfers, visa documentation, and other job-related inquiries.
- Travel Emergency: Delays, cancelations, or other concerns related to travel.
- Appeals: Dismissal or termination.
- Re-Employment: Rehire eligibility and status
FOR GUESTS
What if I’m a guest and have a customer service issue?
The Hotline is not able to assist with customer service issues. Please contact the brand’s Guest Relations Department: