Report a Concern

For a better reporting experience we recommend that you use the following quick report. Alternatively, you can choose to speak with a live agent.

This is not an emergency service

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Last Mile Emergency Support
For help with urgent on-road safety issues, you can reach the Last Mile Emergency Team via the “Emergency Help” button in the Amazon Delivery App.

Shipping and Delivery Services
For situations where you need assistance delivering packages or parcels, use the “Call Support” button in the Amazon Delivery App.

Non-Retaliation

Amazon does not tolerate retaliation. Retaliation against individuals who report a concern in good faith, participate in an investigation or are a witness in any investigation, is strictly prohibited.