EthicsPoint provides secure, confidential telephone and web-based systems for business conduct concerns. EthicsPoint offers 24/7 service and translation services for various languages.
EthicsPoint's responsibilities include:
Providing confidential reporting options.
Offering translation services for non-English reports.
Transmitting concerns to the UPS Corporate Compliance & Ethics team.
Serving as an intermediary for anonymous communication with UPS investigators.
It is not EthicsPoint's role to take action to address the concern.
Choose the issue type that best describes your concern.
Fill out the report by answering the provided questions.
Record the unique report key and password to check progress or answer questions later.
You may also enter an email for notifications, but that email is not provided to UPS.
Due to the high level of security, if you lose your report key or password, you will need to submit a new report, noting that it is related to a previous report.
When contacted, the UPS Ethics Hotline will:
Forward the report to the appropriate UPS management for review and follow-up.
Handle the concern promptly, discreetly, and professionally. Discussions will be kept in confidence to the extent possible or permitted by law.
Provide follow-up information upon request.
Report concerns to your direct manager by using the Open Door Policy, or report anonymously through the UPS Ethics Hotline. Report any known or suspected fraud immediately to the UPS Ethics Hotline.
For life-threatening emergencies, contact 911 or your local emergency services.
Identifying yourself enables a more thorough investigation. UPS will make every effort to keep your name confidential. No employee will face retaliation for asking questions or voicing concerns in good faith.
Yes, you can report anonymously through the UPS Ethics Hotline. You will receive a report key and password to follow up on your report.
EthicsPoint does not trace phone calls or use Caller ID.
Use the report key and password provided by EthicsPoint to check the status of your report online or by phone.
Report any retaliation through the UPS Ethics Hotline. UPS will investigate and ensure no employee faces retaliation for reporting in good faith.
UPS reviews each report and takes appropriate action. The investigation involves relevant departments and is conducted confidentially.
Reports are entered on the EthicsPoint secure server and are made available to the UPS Corporate Compliance and Ethics team.
Visit www.upsers.com to view your paycheck. For issues, contact your immediate manager or call 1-800-877-6947.