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Frequently Asked Questions

Can I report my concern anonymously?

You may report your concern anonymously by using the UPS Ethics Hotline – online or by phone, which are operated by EthicsPoint. If you choose to file your report anonymously, you will be provided with a report key and asked to create a password. You will need to retain the report key and password to the report you previously submitted. When following up on your report, you can add additional information if necessary or inquire about status. This also allows UPS to ask follow-up questions, while protecting your anonymity. Keep in mind that follow up is important for anonymous reports since we have no other means to communicate with you.

What should I do if the telephone number is not working?

If the Hotline telephone number is not functioning, please make your report online through the following website: www.upshelpline.com. Please indicate in the report that the telephone number did not work.

More Frequently Asked Questions

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.